The Customer Isn't Always Right!

The Customer Isn't Always Right  is a talk radio show that shines a spotlight on the people who keep the service industry running - from servers and bartenders to retail workers, baristas, and beyond. Each episode features real conversations with workers who share their funniest, wildest, and most frustrating experiences dealing with customers, strange characters, and life behind the counter. 

Through humor and honesty, the show gives listeners a deeper understanding of the challenges and humanity of service work - helping to build empathy for the people on the other side of the counter.

Every episode will end with 2 questions for our guests:

1. What advice do you have for people just getting into the service industry?

2. What advice do you have for the customers who interact the workers in the industry?

So, whether you've ever waited tables, worked a cash register, or just ordered a drink, The Customer Isn't Always Right reminds us all that respect and kindness go a long way.